Now Hiring - Account Executive Job Posting in Jamison, PA

Account Executive Job Posting

About Highwater:

Highwater is a regional consultancy with 40+ employees focused on business strategy and growth. We work with private equity firms to Fortune 500 companies, delivering strategy and creative that helps these organizations grow and break through market challenges. As we continue to grow, we are looking to expand our team with business-minded individuals who are passionate about their work, love collaborating with their colleagues and are driven to help organizations solve their greatest challenges.

Project Manager/Account Executive Role Description:

This role oversees Highwater’s relationship with assigned client accounts. The account executive builds long-term relationships with their assigned clients, ensuring an exceptional client experience, fulfilling day-to-day needs of the account, and managing time and resources to align with the allotted budget and scope of work.

Highwater account executives are active participants in strategic planning and ensure that their colleagues’ work products align to the account strategy and client requests.

The account executive is responsible for meeting preparation, agenda setting, capturing notes/action items, assigning work to the appropriate person/teams with clear actions items and ensuring the necessary follow-through to enable a smooth client experience. They strive 100% of the time to provide on-target deliverables and outcomes that keep our clients coming back for more.

Job Duties:

• Owns assigned client accounts with a keen focus on project management and serves as the main point of contact for these clients. Effectively works/acts as the liaison between the client and internal teams/colleagues.
• Manages projects across multiple mediums (including digital and traditional campaigns), ensuring on-time and on-budget deliverables.
• Supports internal teams with tactical deliverables, including building assets (e.g. email messages, mailings, creative packaging and shipping, assembly, etc.)
• Reviews and proofreads work products and campaign deliverables to confirm alignment and accuracy.
• Manages review and approval (feedback rounds) with client stakeholders and packages edits/feedback in a clear and concise manner for accurate and timely internal revision.
• Works with internal strategy, creative and technology teams to appropriately scope project deliverables to meet client needs.
• Maintains a strong working relationship with clients, establishing a trusted partnership.
• Brings a disciplined approach to all client outreach, communication and meetings that is well organized and documented.
• Responsible for meeting management, including scheduling, agenda setting, aligning calendars/availability, confirming expectations, kicking off the meeting, recapping outcomes, documenting, summarizing and disseminating actions/accountabilities.
• Advocates for and can articulate Highwater strategy to client stakeholders.
• Understands client strategy and can articulate it across the internal team to drive alignment.
• Responsible for regular reporting of outcomes to their assigned clients (e.g. monthly reports, campaign performance, project outcomes, etc.).
• Works with client and Highwater leadership to build new scopes of work and prepare accompanying project plans and budgets.
• Works with vendors and sources third-parties to fulfill the needs of specialized marketing and technology projects (photography, videography, on-site event management)
• Is proactive in managing any concerns or projected issues that may arise on their accounts.
• Other duties as needed and assigned to ensure the highest degree of internal team collaboration, an exceptional client experience, and the overall success of the client and Highwater.

Skills/Qualifications

• Proficient with MSFT 360 and Google suite
• Highly skilled with Excel
• Well organized
• Disciplined project manager
• A self-starter who is able to work independently and meet deadlines
• Effective presentation skills to build strategies and plans, and report them clearly and professionally to both clients and employees
• Tech-savvy with the willingness and ability to quickly learn, CRM and CMS experience a plus.
• Detail-oriented
• Enjoys taking effective notes and passionate about meeting minutes and action items.
• Open and collaborative communication style
• Able to effectively and consistently communicate project deadlines, responsibilities and goals with clients and employees on the phone, in-person and over email.
• Demonstrates a passion for the company, its work and its clients’ businesses.

Experience

• 3-5+ years of project management experience
• Agency account executive background a plus
• Bachelor’s Degree required, a focus in Business, Marketing, Communications or a related field a plus

Requirements

• Full-time
• Monday to Friday onsite in Jamison, PA 18929
• Maintains a clean, safe, and professional appearance
• 10-20% travel to client sites and special events

Job Type: Full-time

Pay: $74,238.00 - $105,000.00 per year

Benefits:

• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Jamison, PA 18929: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Agency Account: 5 years (Required)

Work Location: One location